Senior Manager, Credentialing and Payer Enrollment

Job description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We’re launching a new Credentialing & Payer Enrollment service and seeking a Senior Manager to design and build the capability end‑to‑end. This role combines hands‑on operational leadership in the early stages with strategic ownership of processes, metrics, and organizational design as the service scales. You’ll partner closely with engineering and product to embed automation and drive margin efficiency. About the Role / Team: You will found and lead the credentialing and payer enrollment service — designing workflows, building the frontline team, establishing operational infrastructure, and partnering across operations, product, and engineering to scale via automation. In early stages you’ll be deeply operational; as the service matures you’ll shift to strategic leadership and organizational design. Core Responsibilities: Design and implement end‑to‑end credentialing and payer enrollment processes that support current operations and future automation. Build, lead, and develop the frontline onboarding/support team responsible for scoping, data collection, an...