Operations Manager - Sales Ads
Teleperformance Spain · Barcelona, Catalonia, ES
Purpose of the Role The Operations Manager is responsible for driving day-to-day performance of a Sales Ads operation, ensuring the achievement of revenue ta...
Job description
Purpose of the Role The Operations Manager is responsible for driving day-to-day performance of a Sales Ads operation, ensuring the achievement of revenue targets, operational efficiency, and consistent execution across sales teams. This role leads Team Leaders and frontline sales teams, ensuring strong pipeline management, conversion performance, and productivity across SMB EMEA Direct clients and Agency segments. The Operations Manager acts as the link between strategy and execution, translating business objectives into operational actions that drive measurable results. Main Responsibilities: - Performance Management: Analyze and present revenue performance, pipeline, and conversion metrics, ensuring alignment with targets and identifying improvement actions. - Sales Strategy Execution: Implement acquisition and growth strategies, ensuring consistent execution across teams and segments. - Stakeholder Engagement: Maintain strong relationships with client and internal stakeholders, ensuring alignment on performance and priorities. - Operational Efficiency: Identify and implement process improvements to increase productivity, speed, and sales effectiveness. - Team Performance Oversi...