Field Service Power Generation Service Supervisor

Job description

We are looking for a talented Field Service Power Generation Service Supervisor to join our team in Service in West Valley City, UT. In this role, you will make an impact in the following ways: - Optimize technician efficiency and repair quality by coordinating schedules, aligning work plans with customer quotes, and monitoring productivity and outcomes. - Strengthen team capability and engagement through consistent coaching, feedback, and performance reviews that support professional growth. - Provide dependable first-line technical support to technicians and escalate complex issues promptly to keep repairs on track. - Enhance operational safety, quality, and cost control by managing service logistics, materials, equipment, and staffing efficiently. - Protect customer trust by developing and reviewing accurate service quotes, communicating updates proactively, and addressing repair plan deviations early. - Drive continuous improvement by analyzing processes, identifying inefficiencies, and implementing changes that elevate service delivery. - Maintain superior customer satisfaction by monitoring open repairs, resolving issues quickly, and building strong relationships through freq...