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Assistant Club Manager

East Bank Club · Chicago, Illinois, US

The Assistant Club Manager plays a critical role in supporting the daily operations of the Club and ensuring an exceptional member experience.

Job description

The Assistant Club Manager plays a critical role in supporting the daily operations of the Club and ensuring an exceptional member experience. This role requires strong leadership, attention to detail, effective communication, and a commitment to upholding the Club’s high standards of service, hospitality, and operational excellence. Pay Rate: $60,000 annual salary: Anticipated Schedule: Five days per week, Sunday close and flexible availability required. Key Responsibilities: Club Operations & Leadership - Provide direct, hands-on oversight of daily Club operations across all departments, ensuring a seamless and elevated experience for members and guests. - Lead by example with professionalism, integrity, and a strong service ethic; serve as the primary leader on duty, empowered to make high-level decisions, including staff suspensions when appropriate. - Ensure all Club areas are clean, safe, and well-maintained; respond to facility and safety concerns with urgency. - Act as first responder to all emergencies, managing situations with calm and confidence. Communication & Policy Enforcement: - Foster open, respectful communication with members, staff, and leadership. - Address mem...