Specialist-Registration I

Job description

Position Overview Schedule: Monday–Friday, 8:00am–4:30pm Flexibility is required to remain later if patients are still in the office. Location: West Hospital – Professional Center Primary Responsibilities: This is a close‑knit team environment and requires strong teamwork and communication skills. - Patient check‑out support across all service lines - Reviewing and completing Pool messages - Chart preparation and pre‑registration - Processing and reviewing EMG reports - Co‑pay collection and posting - Facilitating patient flow from point of entry to destination in a timely, accurate, and professional manner - Obtaining and entering accurate demographic, insurance, and financial information to support maximum reimbursement and clinical outcomes - Scheduling appointments and interviewing patients to obtain appropriate medical information - Explaining department and hospital charges, policies, and procedures - Answering incoming calls and directing patients and visitors appropriately - Collaborating closely with multiple service lines to support clinic operations Success Looks Like: First 3 Months: - Comfortable completing basic check‑out tasks - Familiar with service line nuances and...