Senior Account Manager

Job description

Your role Client Management (New & Existing): - Target & Attract: Actively pursue new customers globally while building and maintaining relationships to drive business for DLR data centers. - Revenue Growth: Attract additional business from existing customers and protect current revenue streams. - Relationship Building: Create and nurture relationships with customers, ensuring consistent engagement and support across geographies and functions. Sales Process Management: - End-to-End Sales: Oversee the entire sales process, from lead generation to closing deals, ensuring accurate and updated sales data in Salesforce.com. - Negotiations: Handle commercial and contract negotiations within predefined guidelines, covering aspects like SLAs, pricing, and liabilities Proactive Revenue Management: - Account Development: Deepen relationships with key decision-makers to retain and expand revenues, aligned with customer business strategies. - Account Planning: Develop and execute annual account plans, conduct regular business reviews, and proactively manage the revenue base. - Sales Collaboration: Work closely with global and regional teams to achieve targets and ensure smooth execution of sal...