Collections Representative

Job description

Waste Connections is an integrated services company providing solid waste collection, transfer, disposal, and recycling services to residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture—one where self-directed, empowered employees are trusted and supported to reach their full potential while making a positive impact in their communities and careers every day. Position Summary: We are seeking a professional and detail-oriented Collections Specialist to join our team in Elk Grove Village, IL. This is an opportunity for an individual who is customer-focused, organized, and skilled in managing accounts receivable and collection activities while maintaining positive customer relationships. Key Responsibilities: - Contact customers regarding past-due balances via phone, email, and written correspondence - Review and monitor customer accounts to ensure timely collection of outstanding balances - Accept and process customer payments and update account information accurately - Research and resolve billing discrepancies and customer inquiries - Document collection activity and maintain accurate records in inter...