Client Services Supervisor - Guest Services

Job description

Guest Services Supervisor 📍 Tampa, Florida, USA On-site The Guest Services Supervisor will help to elevate the office experience by providing personalized, client-centric services and administrative support. The individual will work proactively with Experience Team to provide curated experiences, general office support and hospitality services. This team member will serve as a “one-stop shop” and ensure all requests are completed to client specifications. This person is the warm welcome and fond farewell, creating memorable experiences for our client and clients’ guests. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Reports to: Workplace Experience Supervisor, Client Services Supervisor and/or Client Director What You'll Do: Concierge Services - Provide local information on amenities and activities. - Arrange transportation and accommodations. - Facilitate reservations and tailored experiences. - Offer personalized recommendations . - Support client logistics as needed. Event and Catering Support: - Coordinate catering...