Business Analysis Associate – Legal & Regulatory Change Management, Card Services

Job description

Help Card Services stay ahead of legal, regulatory, and policy changes by running a disciplined change governance process that drives clarity, accountability, and timely execution. You will bring structure to complex, fast-moving updates and translate them into actionable plans and reporting our partners can use. Job Summary: As a Regulatory Change Program Coordinator in Card Services Business Practices, you manage the day-to-day governance routines that intake legal, regulatory, and policy changes, coordinate impact assessments, track actions to completion, and keep stakeholders informed through clear reporting. You work across business and control partners, lead working sessions, maintain audit-ready documentation, and escalate risks or delays with recommended next steps. This role is well-suited for someone who is self-directed, highly organized, and comfortable communicating with stakeholders at all levels. Job Responsibilities: Identify risks, issues, and dependencies early, and escalate with clear context and proposed options to keep delivery on track - Run the ongoing change management cadence (daily/weekly/monthly) for legal, regulatory, and internal policy changes affectin...