Intake Officer

Job description

About Us: Bidgerdii Community Health Services is an Aboriginal and Torres Strait Islander community controlled primary health care service, operating in the Rockhampton and wider Central Queensland region for more than 30 years. Bidgerdii provides comprehensive primary healthcare and wellbeing services, collaborates with partner agencies for integrated continuity of care and advocates for health policy and health system reform. Our services include general practice bulk-billing clinics, social and emotional wellbeing and generalist counselling services, chronic disease management, preventative health screening, children and family health and early childhood education services. About the Role: The purpose of the Intake Officer role plays a vital role in delivering high-quality secretarial and administrative support to ensure the effective and efficient provision of SEWB services within clinics and the community. This position focuses on facilitating and streamlining the intake process for individuals seeking social and emotional support services within the SEWB team. Key responsibilities include managing the intake workflow, coordinating client communication, and ensuring the effici...