System Administrator Level 1

Job description

Job Duties: - Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems - Manage the daily activities of configuration and operation of IT systems - Provide assistance to users in accessing and using IT systems - Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. - Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolutions of problems - Provides support for the escalation and communication of status to agency management and internal customers - Optimize system operations and resource utilization, and perform system capacity analysis and planning Required Skills: Compensation Range: $73,176. 80 - $108,176.80 _____________________________________________________________________________________________________ Compensation ranges encompass a total compensation package and are a general guideline only and not intended as a guaranteed and/or implied final compensation or salary for this job opening. Determination of official compensation or salary relies on several different...