Customer Service Representative- Ordering
OKIN Process · San Antonio, Texas, US
Description Who are we? At OKIN Process, a BPO provider, we take great pride in enhancing operations for our clients. As part of our team, you can look forwa...
Job description
Description Who are we?: At OKIN Process, a BPO provider, we take great pride in enhancing operations for our clients. As part of our team, you can look forward to a lively and dynamic atmosphere that prioritizes a people-first philosophy. We offer professional outsourcing solutions that help our clients focus on what distinguishes them in the market by supplying a wide array of front and back-office expertise and resources. We are the trusted partner for our clients in optimizing their business processes. Job Description: Job Type: Full-time Salary: $17.00: Schedule: Day shift, Monday to Friday Work Location: In-Office/ Hybrid*: *This position will be performed on-site at our office with a hybrid option after 90 days based on attendance, performance, and quality. Summary: The role requires a problem-solving personality, excellent written communication skills, resilience to stress, reliability, and attention to detail. The role deals largely with email-based orders but will require occasional telephonic communications. You will provide daily communication with clients to deliver customer services and solutions. You will also be responsible for offline order management, including in...