Mgr, Global Sourcing Center

Job description

HWI has a fantastic opportunity to join our Distribution Center team as the Manager, Global Sourcing Center. Summary: The Manager, Global Sourcing Center is accountable for contributing to HarbisonWalker Internationals overall business performance through the management of distribution operations including but not limited to safety, profitability, personnel, facilities, inventory, equipment, expense, pricing, and Tier II programs. In addition, this role performs on going cross training of personnel, ensures customer service, and maintains effective customer and vendor relationships as well as utilizing and maintaining control of fixed assets. This role may have on-call 24/7/365 requirements for after hours and weekend emergency shipments. Responsibilities: Managing the customer relationship: Facilitation of the Technical Process of item creation including the building and maintenance of items Interacting with customers via email, phone, etc. to provide a prompt response to inquiries Processing customer quote requests Managing and processing incoming customer orders and requests Following up on commitments to customers and internal constituents Maintaining customer records Providing...