Cashier
Highway Inn · Honolulu, Hawaii, US
Responsive recruiter Our cashier/take-out staff are sometimes our guests’ only impression of Highway Inn’s customer service, whether it be over the phone or...
Job description
Responsive recruiter Our cashier/take-out staff are sometimes our guests’ only impression of Highway Inn’s customer service, whether it be over the phone or take-out order. These team members are cool under pressure, capable of handling phone and in-person interactions, and quick to welcome arriving guests. The ideal candidate has a basic understanding of Hawaiian food and culture, is an efficient multi-tasker, has a welcoming demeanor, and genuinely conveys the sense of aloha and ‘ohana that is core to our brand. Duties include: - Promptly and warmly greeting guests with aloha on the phone or in person - Providing information or answering basic questions regarding: catering and frozen food shipping; how to book reservations; frequent diner (loyalty) program and promotional offers; general restaurant information (such as parking, hours, promotions, etc.) - Accurately ringing up and cashing out orders in Point of Sale (POS) system, making correct change and reviewing order with the customer to confirm accuracy during the order process and when customer receives food - Simultaneously managing incoming phone and online orders, walk-in take-out orders and third-party delivery service o...