CX Sales Director - New Logo Sales

Job description

What You’ll Do · Drive new logo acquisition across key verticals o Develop and execute territory and prospecting strategies to land new customers through a direct sales motion, with a primary focus on healthcare, retail, and financial services, while operating across all three verticals. o Identify, engage, and build relationships with executive stakeholders (CX, Digital, Operations) to position CSG’s AI-enabled CX solutions. o Lead end-to-end sales cycles—from outbound prospecting and discovery through solution shaping, business case development, and deal closure. · Accelerate growth through partner-led sales motions o In addition to the direct sales motion, drive new revenue through partner-sourced opportunities, including referrals and co-sell engagements with strategic partners. o Lead and close partner-referred and co-sell deals by aligning on sales strategy, roles, and customer engagement across internal and partner teams. · Lead the end-to-end CX sales process o Lead discovery, run CX value conversations, and deliver compelling presentations and demos. o Develop, write, and deliver high-quality proposals and RFX responses that clearly articulate business outcomes and ROI. o...