Administrative Assistant II, Neurology

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Administrative Assistant II position will support the Autonomic and Peripheral Nerve Dysfunction Division (a division of the Neurology Department) at BIDMC. This is an onsite role, working Monday through Friday, 8am-4:30pm or 8:30am-5pm. Job Description: Provides administrative support to physicians in their clinical practice, academic and research roles. Essential Responsibilities: Answers and screens telephone calls . Takes accurate messages or directs call to appropriate person. Greets and directs patients, families, visitors and staff. Responds to requests in a timely manner and provides clear, accurate information within scope of knowledge and authority. Updates patient demographic and insurance information as necessary and obtains specialist referrals for all patient appointments. Schedules patient appointments utilizing scheduling tools and resources. Coordinates and communicates ancillary appointments and procedures working with other hospital staff as needed. Obtains patient information and materials as needed from referral sources. Prepares patient records...