Field Service Engineer

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Completes technical-oriented service tasks of various scopes and supports in planning and managing these tasks. Major Responsibilities: - Deliver expert service and maintenance for advanced Varian systems, following technical documentation and comprehensive training programs. - Act as a trusted partner to customers, proactively identifying opportunities to reduce equipment downtime and optimize system performance. - Build strong, long‑term customer relationships through clear, empathetic, and professional communication—both on site and remotely. - Provide first‑line phone and remote technical support to customers and Field Engineers when required. - Independently plan and manage your schedule, balancing preventive maintenance, installations, upgrades, and urgent service requests while effectively prioritizing cu...