Assistant Director - Villa Services

Job description

Job Description The Assistant Director of Villa Services oversees the daily Butler Service operations for both Wynn and Encore Villa Services and aids and supports the Director with everyday operations, staffing, and guest expectations. This position will communicate pertinent information between the management levels in addition to being a conduit of service standards between Wynn and Encore Villa Services. Job Responsibilities: Performs all other job-related duties as assigned. - Responsible for managing all levels of staff including supervisors and line level staff. - Responsible for providing support to the Villa Services Director, Executive Vice President of the Hotel Division as well as Property Executives. - Responsible employee payroll, vacation and other benefits tracking, as well as maintenance of applicable licenses and work cards. - Assist the Director with financial planning, forecast, labor, and payroll for areas of responsibility. - Assist the Director with all hiring practices for the department. Must have the ability to interview and select excellent staff to create an exceptional service culture. - Responsible for effectively managing many personality types. Imple...