Patient Registration Coordinator
Behavioral Health Group (BHG) · Virginia Beach, Virginia, US
Patient Registration Coordinator: Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers and the leading provi...
Job description
Patient Registration Coordinator Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers and the leading provider of opioid addiction treatment services. We are dedicated to helping individuals overcome substance use disorders. With over 116 locations in 24 states, our team of more than 1,900 employees serves over 42,000 patients. Job Summary: The Patient Registration Coordinator ensures the efficient processing and direction of patients entering the clinic. Reporting to the Program Director or Office Manager, this role involves greeting patients, verifying identification and insurance, managing patient accounts, and performing necessary administrative tasks. Duties and Responsibilities: - Greet and assist all individuals entering the treatment center. - Maintain an organized waiting area. - Verify patient identification and program participation. - Inform patients and staff about financial status. - Collect and account for patient fees, including copays, deductibles, and coinsurance. - Verify insurance eligibility and authorization. - Communicate insurance status to patients and assist in resolving concerns. - Perform weekly and monthl...