Web Support Analyst

Job description

About Concept Plus Concept Plus is a growing consulting firm headquartered in Fairfax, VA. We are an Oracle Gold Partner, offering deep technical expertise, combined with business insights and an experienced team focused on providing technical solutions for our clients. We are proud to have been recognized as one of the "25 Most Powerful Oracle Solution Providers" in the area! We offer great benefits including competitive pay, comprehensive health insurance, dental and vision insurance, paid life insurance, paid time off, 11 paid holidays, bonuses, tuition reimbursement, unlimited training, and the opportunity to work in a collaborative, flexible, innovative environment! For additional information about our dynamic organization, please visit our website. at www.conceptplus.com. About the role: Concept Plus is seeking a Web Support Analyst to provide customer service, maintenance and training support for the customer web site, executing on going updates for web pages, online tools and content. What you'll do: - Deliver support to customers through phone, email, and in-person interactions; research and resolve both technical and content-related issues. - Maintain and expand a library...