SATCOM Help Desk Technician Tier 2 - Journeyman

Job description

Job Title: SATCOM Help Desk Technician Tier 2 - Journeyman Job Category: Information Technology: Time Type: Full time: Minimum Clearance Required to Start: TS/SCI Employee Type: Regular: Percentage of Travel Required: None: Type of Travel: None: - * * The Opportunity: The Satellite Communications Operations Help Desk Technician Tier 2 - Journeyman provides first-line support to all DoD users by resolving their technical issues and inquiries. Provide technical assistance for C2ISR Data Transport Infrastructure across global operational environments. Support focuses on rapid incident response, network troubleshooting, and coordinating service interruptions for transport infrastructure systems. Responsibilities: Qualifications: Required: Active TS/SCI security clearance Bachelor's degree in a related field or equivalent experience in lieu of a degree Minimum 5 years of experience with DoD deployable SATCOM terminals and SATCOM network infrastructures IAT Level I/II compliant (CCNA Security, Network+, Security+) Demonstrated experience with advanced technical troubleshooting, comprehensive system monitoring, software and hardware maintenance - Interfacing with IT customer service opera...