Business Process Owner Sales Order Management
TVH · BE
As the Business Process Owner (BPO) for Sales Order Management , you are responsible for TVH’s global order orchestration. You own the end-to-end lifecycle o...
Job description
As the Business Process Owner (BPO) for Sales Order Management , you are responsible for TVH’s global order orchestration. You own the end-to-end lifecycle of a sales order—from the moment of capture through validation, orchestration, fulfillment readiness, monitoring & non-confirmity management. Your mission is to design a "frictionless" flow where automated logic handles the volume, allowing the organization to focus on high-value exceptions. You act as the strategic integrator between commercial intent, supply chain execution, and digital architecture, ensuring that business requirements, technology solutions, and organizational structures are seamlessly aligned. Your role and responsibilities: Process Ownership: Responsible for L2 Sales Order Management process and underlying L3/L4/L5 processes, focusing on global standardization and high-velocity automation. Strategic Vision: Ownership of the process maturity & roadmap, transitioning from high-touch environments to an intelligent, automated "management-by-exception" model. Global Integration: Operating in a global, matrixed environment to ensure order flows are aligned with sales channels, inventory strategies, and financial c...