Senior Lead Infrastructure Engineer - Capacity Management

Job description

As a Senior Lead Infrastructure Engineer in Consumer and Community Banking at JPMorganChase, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. In this role you will elevate our Capacity Management practice and ensure mission critical applications have the right technology capacity at the right time. Job Responsibilities: Mentor and develop engineers; set high standards for documentation, operational excellence, diversity, opportunity, inclusion, and respect. - Own the end‑to‑end Capacity Management strategy and operating model for critical CCB applications, including standards, KPIs, governance, and continuous improvement. - Lead cross‑functional capacity planning and risk management across Application, Infrastructure, and SRE teams; proactively identify risks and drive remediation to closure. - Set and enforce capacity governance across platforms and applications; chair or co‑lead working groups to align priorities and remove blockers. - Architect and implement scalable, resilient solutions to modernize capacity processes, data flows, and tooling; influence platform roadmaps where needed. - Advance obs...