Accounts Receivable Clerk II

Job description

Job Description Provides professional customer service to students, families, sponsors and university departments in person, by telephone and by email concerning student and university accounts, including billing, scholarships, financial aid, outstanding and credit balances, payment and budget tuition plans. Requires knowledge of policies and procedures across operations of the Bursar’s Office and understanding of key student areas such as Financial Aid, Registration, Housing and Dining, Health Center and Veterans services. Ensures compliance with federal regulations related to privacy and confidentiality of student and other customer information. Responsible to receive payments/monies paid to the University and process through cash receipts system, and to distribute all types of university checks. Required Qualifications: - Experience working in a professional office providing excellent customer service to a diverse customer base; - Experience with funds handling; - Experience using general office equipment and computer software such as Word, Excel and Outlook; - Knowledge of accounts receivable practices; - Strong analytical skills including the ability to analyze, interpret and...