On-Site - Santa Teresa, NM

Job description

About the Role As a Customer On-Site, you will serve as the main point of contact between Traba's workforce and our client's on-site leadership team. You'll provide dedicated operational oversight to drive service delivery and act as the face of Traba inside the facility — managing day-to-day worker support, coordinating onboarding and scheduling, and ensuring smooth communication between workers, site supervisors, and Traba's internal operations team. This role requires professionalism, bilingual communication, and the ability to build strong relationships while managing multiple priorities in a fast-paced warehouse / manufacturing environment. Responsibilities: Worker & Client Relationship Management: Build strong relationships with site supervisors and workers, ensuring both receive timely updates, feedback, and support. Serve as the primary relationship owner with supervisors and key points of contact at the facility. On-Site Coordination: Facilitate worker onboarding, introductions, and first-day check-ins; coordinate interviews and start schedules for new hires (e.g., forklift operators). Oversee worker vetting, drug testing, and onboarding end-to-end. Worker Support & Perfor...