Customer Support Specialist

Job description

Customer Support Specialist Since 2022, Associated Materials / Alside has been undergoing a transformation to maximize our potential through investments in people, operations, and brands. If you want to be part of a company where your ideas and input are more than just encouraged--they are valued--this is the place for you. At Associated Materials / Alside, your contributions will provide an immediate and lasting impact, helping us achieve what is possible. Position Summary: The Customer Support Specialist serves as the end point of contact for customers and is responsible for seeing that customer issues are resolved to completion. They will bridge the gap between what our customers need and what we are delivering -- helping us to not only meet but also exceed their expectations. The ideal candidate is dedicated to going above and beyond for a customer, leaving no stone unturned in the quest to solve their challenges and make them feel valued. Through the use of excellent communication and by building a reputation for following through on commitments, this role plays a very important part in the success of our customers and of Associated Materials. Responsibilities: - Assist in Cus...