Butler - Villa Services

Job description

Job Description The Villa Service Butler is responsible for providing exceptional personalized service to all Villa Suite guests. A Butler sets priorities, anticipates needs, and simultaneously manages multiple tasks while being detail orientated and courteous. A Butler proactively seeks new ways to impress our VIP guests, creates solutions to problems, and reacts to requests, comments, or challenges efficiently and according to company standards. A Butler is well-organized and conducts him/herself with integrity and accountability at all times. - Responsible for preparing and setting-up arrival Villas/Suites and/or Gaming Salons according to guest or Host preferences. - Ensuring all Villa/Suite set-ups, inspections, tours, and restocks are completed according to Villa Services standards. - Greeting and escorting guests to and from their Villa/Suite and their preferred destinations. - Performing and facilitating all valet services including but not limited to: unpacking/packing luggage, logging laundry and dry cleaning, pressing and steaming and shoe polishing. - Arrange all in-room or Spa and Salon services. - Responsible for all Food & Beverage services in the Villas/Suites and G...