Manager - Lounges

Job description

Company Description Wynn Resorts is committed to cultivating an exceptional culture defined by sophistication, collaboration, and unwavering excellence. We seek refined and distinguished professionals who embody a passion for luxury hospitality and premium service delivery. Job Description: The Lounge Manager ensures service is maintained at the highest standards of luxury through meticulous execution of service protocols and refined professionalism. Providing strategic guidance to staff to consistently deliver sophisticated, curated experiences that exceed the expectations of our most discerning guests. Essential Job Duties & Responsibilities: - Lead, mentor, and inspire staff to deliver refined, curated experiences that reflect Wynn's commitment to luxury hospitality and service excellence for all guests. - Cultivate and maintain relationships with distinguished guests, VIP patrons, celebrities, key influencers, and high-rollers. - Manage and mentor staff with excellence; representing Wynn Resorts with professionalism in addressing and resolving staff and guest matters with discretion and sophistication. - Uphold the premium vision of Wynn Standards, business objectives, and mark...