Field Service Engineer, Brisbane, AU

Job description

Description Field Service Engineer: Nice to meet you - we are Kornit Digital! A leading-edge global company that develops, manufactures and markets state-of-the-art printing solutions for the textile, garment & apparel decorating industries. Click to learn more > www.kornit.com Positions: Location: Brisbane, Australia Role & Responsibilities: - Overall, provide excellent technical support to Kornit’s customers and partners - Responsible for installation maintenance, troubleshooting, repairs & upgrade of a range of Kornit equipment - Responsible for hardware and operation training; and documentation, working closely with clients and internal teams to deliver high-quality service and minimize equipment downtime - Ensure and support company to reach quality targets - Establish and maintain effective relationships with current and potential customers, respond to enquiry and complaint, and keep abreast of market conditions and future developments - Update service status in service management system and service priority management - Support the Kornit Marketing, Sales and application Teams Requirements: The ideal candidates: - An industrial trade qualification in mechanical, mechatronics...