Technician, Desktop Support, II

Job description

Come join our amazing team and work in Jacksonville, FL ! The Desktop Technician II is responsible for install, update, and repair of personal computer hardware and software systems. Recommend, maintain, and implement desktop solutions in support of organizational business needs. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $27.00/ HR - $35.00/ HR. What you’ll do: Support, troubleshoot, research, and resolve computer hardware and software problems related to installations, operating system and application installations, network, hardware deployment and recovery, and installation and upgrade of new and existing computer equipment. Build, configure, and modify workstations and images, including installation of operating systems, applications, and company-specific files; configuring security settings; adding hardware drivers; and updating/patching operating system/applications. Build and modify software installation packages, including customizing application components, inputting company-specific details, and testing custom install pac...