Client Solutions Associate

Job description

Courier Health is on a mission to solve one of the biggest and most meaningful opportunities in healthcare: reinvent how people living with chronic and rare diseases are supported. We are building the future of patient engagement for life sciences companies. Our software is leveraged by biopharma companies to support patients in their complex journey from diagnosis to initiating and remaining on therapy to achieve optimal health outcomes. In the role of Client Solutions Associate you will support multiple life sciences clients through platform implementation, support, and expansion. You will work directly with our client users to drive adoption, provide strategic guidance, and act as a “voice of the customer” to our internal product team. Your enthusiasm and diligence will cement Courier Health’s reputation as a best-in-class vendor partner. What You'll Do: - Work in close-knit, collaborative teams to drive impact for Courier Health clients - Build strong relationships, trust, and credibility with client software users - Lead 1:1 and group user sessions to gather feedback, educate, and ensure client value - Develop expert-level knowledge of the Courier Health platform and data mode...