Drain Cleaning Technician

Job description

Description Position Summary: This position is responsible for the most efficient, highest quality customer experiences to Wind River Environmental’ s drain customers. You will complete all drain cleaning, jetting and cable work related to commercial and residential service calls. Essential Duties and Responsibilities: - Provide effective communication between customers and Wind River Environmental. - Provide camera service for mainline stoppage. - Educate and assist customers on the importance of drain repair and replacement. - Explain reasons for blockage and illustrate how you will resolve the issue. - Work alongside customer service and dispatch to ensure overall success of the business. - Protect drain cleaning and camera equipment and keep a well inventoried truck. - Participate actively in all training exercises, team meetings, and safety discussions. - Completion and submission of quote and service paperwork to management. - Respond to trouble/emergency calls in a timely manner. - Follow all Wind River Environmental service protocols. - Must be able to work overtime including weekends and holidays if needed - Must be able to work on-call rotations as needed - Must comply wi...