Operations Manager - Automated Logic

Job description

Automated Logic Corporation provides innovative building-management solutions that maximize energy efficiency and sustainable building operation while ensuring comfort. Its intuitive products control and monitor building functions such as heating, air conditioning, and lighting for commercial office, education, health care, government, and data center markets through a global network of independent dealers and North American branch offices. Automated Logic is a part of Carrier Global Corporation, the leading global provider of healthy, safe, and sustainable building and cold chain solutions. About this role: Leads team of intermediate to experienced Field Service professionals. Reviews escalated issues, establishes and maintains a good relationship with key customers, and responds to escalated complaints from high-profile customers. Responsible for maintaining training and audit/assessment programs and training field service staff. Key Responsibilities: - Manage projects following project processes and where applicable provide direction to assisting Project Engineers. - Leads and directs day-to-day operational teams to meet and exceed planned deliverables with a high level of multi...