CX Project Manager

Job description

About Citco Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service. Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community. A career at Citco isn’t just a job – it’s an opportunity to excel in an environment that genuinely supports your personal and professional development. What This Role Will Do: - Own day‑to‑day delivery coordination and governance execution - Maintain accurate tracking of actions, risks, dependencies, and delivery progress - Provide clear, visibility of what is open, blocked, or at risk - Drive follow‑ups and closure of actions to maintain execution discipline - Support senior team members by removing administrative and tracking overhead Key Responsibilities: Jira governance and management: - Maintain ticket hygiene, status accuracy, and dependency tracking - Ensure defined governan...