Client Success Manager

Job description

Job Description: Job Title: Client Success Manager (Senior Manager) Location: UK South (M3/M4 Corridor) – 5 Days Onsite Business Area: Aerospace & Defence About the Role: DXC Technology is seeking a senior Client Success Manager (CSM) to join our Aerospace & Defence business area. Acting as the primary point of contact and trusted advisor for key clients, the CSM is responsible for driving exceptional client outcomes through service excellence, strong financial performance, and sustainable account growth. This is a highly visible, client-facing leadership role with accountability for delivery performance, renewals, retention, and growth initiatives. The successful candidate will support one of DXC’s most significant accounts. Due to the nature of this role and client environment, candidates must be UK Nationals and have maintained UK residency for a minimum of 10 consecutive years with no gaps. The role is site-based, requiring 5 days per week onsite presence within the M3/M4 corridor. Key Responsibilities: - Build and maintain strong executive-level relationships, acting as a trusted advisor to senior client stakeholders. - Align DXC services and solutions with client strategic ob...