Guest Service Ambassador

Job description

YOUR MISSION (The Job Description) The Guest Service Ambassador will play an important role as the first face the customers see! They need to be welcoming and able to help them get checked in with the Front Desk team. The Guest Service Ambassador will be responsible for taking care of the customers' vehicles and luggage, ensuring that their luggage is delivered to the appropriate room without any issues. Qualifications: THE NITTY-GRITTY (The Essential Job Duties) WHAT IT TAKES (The Qualities We Look For) - Greets arriving and departing guests - Parks guest vehicles in specified areas in an efficient and safe manner - Retrieves customer vehicles from specified areas in an efficient and safe manner - Performs drive and park assignments as per department policies and procedures - Great team player with the ability to create excellent working relationships across the group. Collaborative approach with all departments - Ability to break down barriers and resolve potential conflicts swiftly and effortlessly - Creativity and innovation are essential! - Ability to think outside the box and approach all issues with a completely fresh approach - Ability to anticipate needs and over deliver w...