House Attendant (Overnight Position)

Job description

Creates 100% guest satisfaction by providing Canad Four Star Service and by exceeding guest expectations. Wednesday through Sunday evenings - 11pm to 7 am Maintains overall cleanliness of the hotel's public space areas, offices and private areas by cleaning all assigned areas thoroughly on a daily basis and performing deep cleaning projects as assigned Follows safety and security rules and procedures - Gives personal attention, takes personal responsibility and uses teamwork when providing guest service - Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems - Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee - Performs other duties as required to provide Canad Four Star Service - Cleans all assigned public areas - Cleaning of public restrooms - Completes work projects as assigned by supervisor - Cleans and polishes floors, windows, mirrors, vending machines, etc. - Vacuums, shampoos and removes spots from carpets - Removes all litter from public space - Dusts thoroughly - Adheres to safety precautions and procedure...