Medical Appointment Clerk

Job description

Job Description Job Title: Medical Appointment Clerk: Location: Naval Health Clinic Hawaii – Makalapa Citizenship Requirement: U.S. Citizen Employment Type: Contract Position Summary: The Medical Appointment Clerk provides administrative support to medical and dental clinics by coordinating appointments, updating patient information, and ensuring timely patient access to care. This position plays a key role in supporting healthcare providers, beneficiaries, and overall clinic operations. Minimum Requirements: Education: - High School Diploma (per Exhibit 5) - No equivalency substitutions permitted Experience: Certifications / Licensure / Board Certification - Proficiency with Microsoft Word and Excel - Ability to read, write, speak, and understand English fluently - Strong communication and customer service skills - Ability to sit, stand, and walk for extended periods - None required beyond Basic Life Support if applicable Citizenship: - Must be a U.S. Citizen Key Responsibilities: Appointment Scheduling & Coordination: - Schedule medical and dental appointments via phone, secure messaging, or other approved request methods in accordance with local guidelines. - Support Primary Car...