Senior Patient Coordinator

Job description

Title: Senior Patient Coordinator Location: Upper East Side: Org Unit: Otolaryngology Head and Neck Surgery Work Days: Monday-Friday: Weekly Hours: 35.00: Exemption Status: Non-Exempt: Salary Range: $25.34 - $31.04: *As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices Position Summary: Under direct supervision, provides administrative and secretarial support related to coordinating patient care within the clinical practice. Job Responsibilities: - Responsible for front-end revenue cycle processes, which may include but is not limited to, the check-in/check-out of patients and collection/reconciliation of time-of-service payments,as applicable. May also discuss patient’s responsibility for payments - Registers patients within the practice management system. Completes full registration for new patients and eligibility verification for all appointments/procedures. Resolves registration issues prior to patient appointment to ensure smooth check-in. - Verifies patient insurance eligibility and obtains necessary pre-authorization numbers, if required, prior to appointment date. Facilitates the communication and collection of any fe...