REMOTE Communications Governance Administrator

Job description

Come join our amazing team and work a remote schedule! The Communications Governance Administrator will be responsible for supporting the end-to-end communications process within the mortgage servicing division, ensuring that all touchpoints are compliant, clear, and implemented/delivered in a cost-effective manner. Assist with designing a formal process for reviewing communication pieces and establishing a robust document management framework while partnering with business leaders and legal counsel to ensure compliance requirements are met. Perform duties in accordance with company policies, procedures, investor guidelines and applicable laws and regulations. The approved Target Pay range for this position is $85,000 to $95,000. What you’ll do: - Responsible for drafting and reviewing all customer facing communication pieces (i.e., letters, emails, web based, etc.) to ensure compliance with all applicable regulations, laws, and company policies. - Identify areas for improvement in the communication process and compliance, propose cost-effective solutions for both traditional and digital communications. - Conduct regular audits of letter logic and regulatory requirements to ensure...