Integrated Comms Manager, YouTube GTMO

Job description

Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 7 years of experience in a relevant field such as escalation management, crisis communications, crisis PR, or brand management in environments such as government or tech sectors. Preferred qualifications: - Experience developing, executing, and measuring impact of external communications strategy and brand identity, preferably for a large brand, with a strong editorial point of view for brand voice and tone. - Ability to act as a working incident manager in on-call rotations, over weekends, and adapt to rapidly changing priorities in the YouTube ecosystem. - Ability to work and communicate successfully in cross-functional teams, including executive stakeholders, and influence the momentum of incident response across multiple teams. About the job: The Scaled Comms and Escalations (SCE) organization provides support to all YouTube users – viewers, paid users and subscribers, and creators, artists and media companies globally, through a variety of scaled support platforms across Social, Help Center, Product Forum, and YouTube Help Channels. We are the brand's voice on social and community channels, activ...