Online Assistant

Job description

Online Assistant – Additional Requirements To be considered for this role, candidates must meet the following criteria: Previous commercial driving experience is desirable , however it is not essential , as full training will be provided. - Be 18 years of age or over - Hold a full UK driving licence - Have no more than 6 penalty points on their licence - Be willing to undertake Back-Up Driver training as part of the role What you’ll be doing: - Picking and selecting the best quality products on the shop floor that online customers have ordered ready for it to be delivered to their doorsteps – or providing brilliant substitutions where products are out of stock - Using a handset that plans your route around the store, what you need to select and how long you have to complete each shop - Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers - Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help - Build great knowledge about our products, services and promotions to help provide recommendations - Working flexibly across the store as required What make...