Client Service Associate

Job description

SPS Global is seeking a Client Services Associate who thrives in a fast-paced office environment and takes pride in delivering operational excellence. This role supports day-to-day mail services, business service center operations, workplace support, and front-of-house backup — ensuring employees and clients experience a smooth, professional, and well-organized environment every day. Responsibilities: You will be responsible for maintaining high-performing workplace operations across several core areas: Mail & Shipping Operations Receive and process inbound mail and packages Log deliveries into chain-of-custody tracking software Distribute mail/packages promptly to employees: Manage outgoing mail and shipping transactions Notify employees of deliveries: Serve as point of contact for mail and package inquiries Accuracy, timeliness, and accountability are critical in this function. Business Service Center Support: Monitor and maintain multi-function copy/print devices Replenish toner and paper daily: Assist with copy/print requests: Submit work orders when equipment requires service Maintain a neat and organized service center area Your attention to detail keeps business operations u...