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Client Experience Manager - Client Compensation

LPL Financial · Charlotte, North Carolina, US

Where Ambition Meets Innovation Build a career that matches all your initiative with an impressive dose of innovation.

Job description

Where Ambition Meets Innovation Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals. Job Overview: The Client Experience Manager – Client Compensation is responsible for assisting with complex and escalated inquiries from the Employee Model. This role partners with teammates on LINSCO, Liquidity & Succession, and Field Management to research and resolve cases regarding compensation inquiries received from our Employee Advisors. Responsibilities: - Coordinating workflow and resources on the LINSCO Compensation team. Also, assisting with clearing requests and efforts for scheduled payout cycles. - Consulting and providing tailored service to LINSCO Advisors and L&S advisors - Processing and correcting any compensation issues for the employee model within a timely fashion. - Sharing trends and pain points with leadership and business partners to find solutions and pursue process improvements. - Providing subject matter suppo...