Registrar Emergency Center

Job description

Position details: full-time 5 days per week, evening shift 3 p.m. to 11 p.m., will rotate working every other weekend. Schedule rotation: Week 1 - Monday, Tuesday, Wednesday, Thursday, Saturday Week 2 - Sunday, Monday, Wednesday, Thursday, Friday Position supports the Emergency Center in Troy. Mandatory orientation first week 8 a.m. to 4:30 p.m. Job Summary: Under the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 1 is accountable to ensure a smooth timely registration/admission process by obtaining accurate individual demographic, clinical and insurance data; collecting co-pay/deductible, residual and prior balances, perform initial financial screening on all self-pay & out of network patients and then referring them to the Financial Advisors as necessary while providing optimal customer satisfaction; reception; and provides patient way finding as required. Essential Functions: - Greet customers promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times, following specific standards as defined in the department...