Field Technician - Heavy Equipment Dealership

Job description

Description Department: Service Reports To: Service Manager Location: Odessa, Texas Job Overview: Cisco Equipment Rentals is seeking a highly skilled and motivated Field Technician to provide exceptional service and maintenance for our fleet of heavy equipment. As a Field Technician, you will work directly at customer job sites to diagnose, repair, and maintain equipment, ensuring optimal performance and minimizing downtime. The ideal candidate will have a strong mechanical background, excellent troubleshooting skills, and a commitment to customer satisfaction. Key Responsibilities: Equipment Maintenance & Repairs: - Perform routine and preventative maintenance on a wide range of heavy equipment, including loaders, excavators, and backhoes. - Diagnose mechanical, hydraulic, and electrical issues and implement repairs efficiently. Customer Support: - Respond promptly to service requests at customer job sites. - Provide clear communication to customers regarding diagnoses, repairs, and maintenance schedules. - Ensure customer satisfaction by minimizing equipment downtime. Documentation: - Maintain accurate service records, including repair logs, parts used, and labor time. - Provide...