Assistant Front Office Manager
Marriott International · London, England, GB
Additional Information: This hotel is owned and operated by an independent franchisee, Cycas Hospitality B. V. (main account).
Job description
Additional Information: This hotel is owned and operated by an independent franchisee, Cycas Hospitality B.V. (main account). The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, “Marriott”). The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.: - Support the Front Office Manager in overseeing daily operations across Front Office and F&B - Take a proactive, hands-on approach to leadership, leading by example during busy service periods - Ensure a smooth, efficient, and elegant check-in and check-out experience - Deliver and uphold exceptional guest relations standards, handling enquiries and resolving issues promptly and professionally - Monitor guest feedback and implement...