Kinney Homecare Customer Service Representative
KPH Healthcare Services · US
Overview Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary.
Job description
Overview Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary. Responsibilities: Job Responsibilities: - Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system - Verify all types of insurance and assist in creative financing when no insurance is available - Set up initial paperwork - Pre-qualify customers for reimbursement purposes - Answer phone calls in a professional manner - Project a positive first impression by greeting customers with exceptional customer care - Computer input to include new patient data and various patient updates - Unpack shipment when received and stock shelves as required. Education: Experience: - Minimum: High School Diploma or GED - Preferred: 0-1 years previous experience in related position - Preferred: Previous Healthcare or DME experience Compensation: $17.00 - $19.00 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. KPH Healthcare Services, Inc. is a multistate organization and...