Customer Service Representative

Job description

Company Description SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS’s global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with a network of more than 50 offices and laboratories and over 1,600 employees across Australia. We are accredited by NATA and ISO 9001, ensuring our services meet both Australian and international standards. Job Description: We are looking for a motivated Customer Service Representative to join our EHS team at our Notting Hill laboratory. In this role, you will play a key part in delivering outstanding client service while supporting the receipt, registration, dispatch, and coordination of soil, water, and air samples. You will be the first point of contact for many of our clients, ensuring smooth communication, timely updates, and a consistently high level of service that supports strong client relationships and operational excellence. Key Responsibilities: - Support sample receipt, dispatch, and client enquiries - Receive, reg...