Delivery Associate

Job description

Description Job Summary: The Delivery Associate effectively interacts with patients/clients, their families, caregivers, and members of the healthcare/HME team in providing professional home medical equipment products and services. Provides delivery, resupply, and pick-up of HME. Actively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements. Recognizes the necessity of taking ownership of one’s own motivation, morale, performance and professional development. Strives for behavior consistent with being committed to MedCare’s missions, vision and values. TECHNICAL STANDARDS: Essential Functions: Defined as duties specific to the job, that, if removed, would change the entire purpose of the job; to include the Essential Physical Demands and Essential Working Conditions of this position. I. Core Essential Functions: 1. Achieve a standard of excellence with work processes and outcomes, honoring MedCare policies and all regulatory requirements 2. Strive for high customer satisfaction, going out of the way to be helpful and pleasant to patients while being selfles...